Help center
How can we help?
Answers for buying and selling on Petit Market, plus how to reach us when you need a person.
Frequently asked questions
How do I post a listing?
Open the Petit Market app or website, tap Post (or Inserieren), add photos, a clear title, price, and location, then publish. Your listing appears in search once it is live.
Is it free to list?
Yes — posting standard listings on Petit Market is free. Optional promotions may be offered later to boost visibility; those will always be clearly labeled before you pay.
How do I contact a seller?
Open the listing and use Contact seller. Messaging stays in the app so you can keep a record of the conversation. Never share passwords, one-time codes, or bank PINs.
How can I stay safe when meeting up?
Meet in a public place during the day, bring a friend when possible, and inspect the item before paying. Prefer cash or a payment method you trust. If something feels off, walk away and report the listing.
I found a scam or suspicious listing. What should I do?
Use Report on the listing, then email us with the listing link and a short description. We review reports and remove content that breaks our rules.
How do I edit or delete my listing?
Sign in, open My listings, choose the ad, then edit details or delete it. Changes usually show up within a few minutes.
I forgot my password or cannot sign in.
Use Forgot password on the sign-in screen. We email a reset link that opens in the browser. If you still cannot get in, email us from the address on your account and we will help you recover access.
Contact support
Could not find what you need? Write to us and include your account email, the listing link if relevant, and a short description of the issue. We usually reply within one to two business days.
Email support@petitmarket.cmFor urgent safety concerns (threats, fraud in progress), contact local authorities first, then email us so we can act on the account or listing.